Contact Us

Last updated: 18 June 2026

1. Get in Touch

Rabtly is a software-as-a-service (SaaS) link-in-bio platform operated by Osaad (also trading as Osaad.tech), based in the United Arab Emirates. We're happy to help with questions about your account, the product, or a purchase. The best way to reach us is by email:

2. Support & Response Times

We aim to respond to all enquiries within 2 business days. For the fastest help, please include your Rabtly account email and a clear description of your question or issue.

3. Billing & Payments

Payments for in-app purchases are handled by Paddle.com Market Ltd("Paddle"), our Merchant of Record. For refund requests, please see our Refund Policy or email support@rabtly.site. You can also contact Paddle buyer support through Paddle's Buyer Terms.

See also our Terms of Service, Privacy Policy, and Refund Policy.